As an out of town buyer I searched online for a buyer’s agent to purchase a second home and I wanted someone who could work effectively with me at a distance. What I received with Susan was much more than that. She is an awesome realtor and wonderful person on many levels. In buying a house she guided me and the sellers through what became a short sale with multiple complications. The process took five months and would not have happened without her expertise and persistence. Because I am unable to move immediately she agreed to manage the property for me and organized and supervised needed remodeling/improvements for rental purposes. Then she rented the property to well qualified tenants. In the course of doing this she did many additional small things that most people wouldn’t have done such as sanding a stain on the floor and polishing a built in cabinet with lemon oil. She was at the house so frequently that she met the neighbors and gave me feedback about them. In the course of our calls and emails I have come to value her as a friend and future family member as well as a superb realtor and property manager. I cannot imagine that it would be possible to find anyone better to represent you in a realty or property management transaction.